For 13 years, Jemimah Ashleigh's job wasn't simply analysing intelligence. It was understanding people.

Working in criminal intelligence meant reading behaviour, recognising patterns, assessing risk and making critical decisions based on what others overlooked. Every conversation, interview and investigation relied on one essential skill: the ability to understand what was happening beneath the surface.

Today, those same principles help leaders communicate more effectively, influence with confidence and build trust in every interaction.

Because communication isn't just about what you say.

Research consistently shows that much of the message people receive comes from far more than your words. Your presence, credibility, confidence, emotional intelligence and ability to understand the person in front of you all shape how your message is received.

Whether you're leading a team through change, negotiating a multi-million-dollar contract, pitching to a board, presenting to executives or navigating difficult stakeholder conversations, your ability to read the room often determines the outcome long before the meeting begins.

People form impressions remarkably quickly. Before you've shared your credentials, presented your ideas or opened your PowerPoint, they've already started deciding whether they trust you, whether they'll listen to you and whether they'll follow your lead.

The question isn't whether people are making these judgements.

The question is whether you know how to influence them.

In this keynote, Jemimah combines behavioural science, investigative techniques and real-world leadership experience to help audiences better understand the psychology behind trust, communication and influence.

Because when you understand people, you don't just become a better communicator.

You become a better leader.